Shop Reviews

Great taste and good service. I love their ice cream too. My only complaint is that they have just one order kiosk, and some people take a very long time. It would be great if they had at least one more ordering kiosk.

"Great and fast service by Melvin."

The shop is clean, tucked away in a corner of the new Punggol Coast shopping mall. I purchased a new mobile phone here, and I must say Tiffany's service was excellent. She patiently explained the differences between the models and gave me the space to make my own decision. Big thumbs up for Tiffany!

"Really good service from Wallace and Tiffany, who helped me look at my Samsung device. This store is also nice, new, and really clean. I will definitely visit again!"

As a non-tech person, managing tech gadgets, such as changing cell phones, can be a challenge. Therefore, it was with trepidation that I proceeded to upgrade my cell phone to the iPhone 16 Plus. Thankfully, I met a professional who was patient, considerate, and knowledgeable. Tiffany of Singtel Exclusive Retailer (G Force Network) @ Punggol Coast Mall was present to guide me through the process. She also, on her own initiative, assisted me in transferring data/information from my old phone to the new one. In addition, she made appropriate recommendations so that the new iPhone could be utilized sustainably. Thank you, Tiffany, for the excellent service and experience!

First time at Punggol Coast Mall. My friend introduced me to this Singtel outlet! The service is excellent! Both Melvin and Wallace are not only friendly and knowledgeable, but they also have a lot of patience with customers, especially seniors. I strongly recommend them 👍👍👍

It sounds like you had a great experience with Melvin at the Singtel retailer store in Punggol Coast Mall! It's always nice to encounter professional and polite service, especially when dealing with something as important as recontracting a plan. Your appreciation and kind words will surely mean a lot to Melvin and the team. If you'd like, you could consider leaving positive feedback directly with Singtel to ensure Melvin's efforts are recognized by his employer. Kudos to you for acknowledging good service! 😊

Friendly and helpful staff.

I visited the outlet on May 5th, 2025, at around 11 am. I was having difficulties with an online order and kept getting error messages non-stop, so I decided to head down to this outlet. To my pleasant surprise, I was served by the most professional and polite salesperson in probably Singtel history. This particular salesperson's name was Melvin. Melvin was super helpful, warm, and welcoming. He knew exactly what to do and was able to attend to all of my queries as well. He showed me all the possible options I had and was extremely patient. Thank you so much, Melvin, for the help, and I hope Singtel recognizes that they have a good staff!

"Fantastic service from Mr. Melvin Kuan for his wonderful work and with a good smile."