Service was fast.
Coffee was great.
The environment was nice.
However, the French toast and steamed cheese French toast were both really mushy compared to other Ya Kun outlets. I'm not sure what went wrong.
The shop was half empty, and we still had to wait 20 minutes for a plate of cream crackers with butter and kaya. Ridiculous. We're never coming back again.
"Extremely difficult to find. I walked all over the compound and it turned out to be in the other building. But that's just my fault since the place is so new. It's bright, clean, and spacious, and the air conditioning is good."
Extremely disappointing experience. I ordered something as basic as egg and bread, yet it took more than 30 minutes to arrive. I waited 30 minutes just for an overboiled egg! The place was nearly empty, so there was absolutely no excuse for such a delay. The staff were slow and seemed completely indifferent, moving at their own pace with zero sense of urgency. This kind of service is unacceptable. I won’t be returning, and I wouldn’t recommend this place to anyone.
Took a leisurely walk at Punggol Coast Mall and found a somewhat hidden YaKun Toast alongside the boardwalk. The TehO and KopiO are nicely brewed and aromatic. I especially liked the TehO because there wasn't any tannin aftertaste. The French Toast is perfectly coated with egg, and it goes really well with the kaya dip. The service staff, DuYi, was polite, sweet, patient, and attentive. It was the first time I've received such wonderful service from a kopi outlet.
The place is conveniently located in the mall. It's probably one of the larger Ya Kun stores I've come across. It's rather spacious and clean. The service crew was polite and friendly. As it's a new store, there were times when they were a bit unsure of what exactly to do. For instance, they forgot to serve the eggs after the drink was made. However, they quickly offered to serve the eggs to me instead of making me wait, which was a good response. I believe it should get better over time.
The location was very difficult to find. The butter slab was also super thin; I'm not sure if tariffs hit them too early.
But the service is good, and the store is clean and new.
"The experience was noisy. Customers were waiting to collect their orders, but the staff kept beeping the buzzer repeatedly, which made the environment less than ideal for a relaxing breakfast. Customers were annoyed and gave feedback to the staff, but she ignored them and continued her behavior. The staff member in the picture appears to be the stall manager."
Came here at 6:15 pm and ordered some biscuits. It took them over 20 minutes to put butter and kaya on the biscuits, even though the place was almost empty. All the best during peak time.