Shop Reviews

I had a wonderful experience at the Lenskart outlet in Punggol Coast Mall, thanks to Sarah. She was exceptionally friendly, patient, and knowledgeable, making the whole process smooth and enjoyable. Her customer service truly stood out and made a lasting impression!

Ralph was very helpful and friendly. He spent a lot of time helping and explaining things to us. He adjusted my spectacles after I commented that they kept slipping down my nose, even though the spectacles were made at another Lenskart branch months ago. He also changed the nose pads for free. Amazing service!

I went in just to browse and was surprised by the warm service provided by Karen and her team. They were very professional and made me feel comfortable. They even offered me a free eye test🤩. The shop was clean and neat. I will definitely be back with my family and friends! Keep it up! 💯

"Thank you, Lenskart! I ordered my glasses yesterday and was able to collect them today. Sarah provided excellent service to me and my husband, explaining the process in detail. Thumbs up to Lenskart at Punggol Coast. I am very pleased with their services. And to all the Lenskart staff at Punggol Coast, thank you. I am happy with my purchase from Lenskart."

The location was very difficult to find. The butter slab was also super thin; I'm not sure if tariffs hit them too early. But the service is good, and the store is clean and new.

"Extremely difficult to find. I walked all over the compound and it turned out to be in the other building. But that's just my fault since the place is so new. It's bright, clean, and spacious, and the air conditioning is good."

"The experience was noisy. Customers were waiting to collect their orders, but the staff kept beeping the buzzer repeatedly, which made the environment less than ideal for a relaxing breakfast. Customers were annoyed and gave feedback to the staff, but she ignored them and continued her behavior. The staff member in the picture appears to be the stall manager."

The place is conveniently located in the mall. It's probably one of the larger Ya Kun stores I've come across. It's rather spacious and clean. The service crew was polite and friendly. As it's a new store, there were times when they were a bit unsure of what exactly to do. For instance, they forgot to serve the eggs after the drink was made. However, they quickly offered to serve the eggs to me instead of making me wait, which was a good response. I believe it should get better over time.

Extremely disappointing experience. I ordered something as basic as egg and bread, yet it took more than 30 minutes to arrive. I waited 30 minutes just for an overboiled egg! The place was nearly empty, so there was absolutely no excuse for such a delay. The staff were slow and seemed completely indifferent, moving at their own pace with zero sense of urgency. This kind of service is unacceptable. I won’t be returning, and I wouldn’t recommend this place to anyone.

Took a leisurely walk at Punggol Coast Mall and found a somewhat hidden YaKun Toast alongside the boardwalk. The TehO and KopiO are nicely brewed and aromatic. I especially liked the TehO because there wasn't any tannin aftertaste. The French Toast is perfectly coated with egg, and it goes really well with the kaya dip. The service staff, DuYi, was polite, sweet, patient, and attentive. It was the first time I've received such wonderful service from a kopi outlet.