Shop Reviews

First time at Punggol Coast Mall. My friend introduced me to this Singtel outlet! The service is excellent! Both Melvin and Wallace are not only friendly and knowledgeable, but they also have a lot of patience with customers, especially seniors. I strongly recommend them 👍👍👍

It sounds like you had a great experience with Melvin at the Singtel retailer store in Punggol Coast Mall! It's always nice to encounter professional and polite service, especially when dealing with something as important as recontracting a plan. Your appreciation and kind words will surely mean a lot to Melvin and the team. If you'd like, you could consider leaving positive feedback directly with Singtel to ensure Melvin's efforts are recognized by his employer. Kudos to you for acknowledging good service! 😊

"Fantastic service from Mr. Melvin Kuan for his wonderful work and with a good smile."

I visited the outlet on May 5th, 2025, at around 11 am. I was having difficulties with an online order and kept getting error messages non-stop, so I decided to head down to this outlet. To my pleasant surprise, I was served by the most professional and polite salesperson in probably Singtel history. This particular salesperson's name was Melvin. Melvin was super helpful, warm, and welcoming. He knew exactly what to do and was able to attend to all of my queries as well. He showed me all the possible options I had and was extremely patient. Thank you so much, Melvin, for the help, and I hope Singtel recognizes that they have a good staff!

Alson and Valent were good sales staff at the Lenskart Punggol Coast outlet. My husband Michael and I, Yvonne, came to get new glasses. They provided us with good and friendly service. We will surely recommend them to relatives and friends.

I had a wonderful experience at the Lenskart outlet in Punggol Coast Mall, thanks to Sarah. She was exceptionally friendly, patient, and knowledgeable, making the whole process smooth and enjoyable. Her customer service truly stood out and made a lasting impression!

I went in just to browse and was surprised by the warm service provided by Karen and her team. They were very professional and made me feel comfortable. They even offered me a free eye test🤩. The shop was clean and neat. I will definitely be back with my family and friends! Keep it up! 💯

I had a fantastic experience with Karen during my eye test. She was not only professional but also very friendly and helpful in assisting me with choosing the perfect frame. I really appreciate her service and will definitely recommend her to my friends and family. 💯💯

"Thank you, Lenskart! I ordered my glasses yesterday and was able to collect them today. Sarah provided excellent service to me and my husband, explaining the process in detail. Thumbs up to Lenskart at Punggol Coast. I am very pleased with their services. And to all the Lenskart staff at Punggol Coast, thank you. I am happy with my purchase from Lenskart."

Excellent customer service. Highly recommended. Ralph was very friendly and helpful. He really took the time to help us find the right pair of eyeglasses. Elson was very thorough in measuring our eyes.