My first visit to my favorite kopi stall at Toast Box Punggol Coast.
I requested more "C" (evaporated milk) in my kopi C, but the staff seemed reluctant and gave excuses instead of accommodating the request. It was a bit disappointing, especially since a small adjustment like that can make a big difference to the customer experience.
That said, the outlet itself is lovely—both the interior and exterior are decorated in a pinkish, cute theme that makes the space feel welcoming and pleasant.
I hope the staff can be more receptive to simple customer requests and continue to improve their service. Looking forward to a better experience next time.
Allan Lim
1
Thick toast has become thin toast. I can't believe it has shrunk a lot. I hope Toast Box can really look into this. Nice ambience, but expensive, heavily-shrunk toast doesn't make sense. Yakun, being the direct competitor, still has reasonably larger and much nicer toast.
Marcus
5
Five stars for its decor and pink theme. The pink theme spans from the cafe backdrop to its toast. Good to have something unique once in a while. So, five stars.
Leon Kuang
1
We needed some room temperature water to take painkillers. But it was refused. We were given a cup of piping hot water instead.
Perhaps I don't understand what it's like working in F&B, and I've been extremely unfair to be disappointed with their service level.
Harry Lim
1
How bad can Toast Box's standards be? Apparently, very bad. Food here is the worst I have tasted. The prawn mee soup tasted like salted water with no prawn taste, the fried mee siam tasted like salted bee hoon with no mee siam flavors, and the toasted bread was too hard and super dry. Don't get me started on the teh. Very disappointed with Toast Box management!
Jaycee
1
Here's the edited review:
"The food standard isn't like other franchises. Fried Mee Siam is salty with no mee siam taste; prawn noodle soup is just salty with no prawn stock. The bread is hard and dry."
Dan Meng
1
I paid $9.80 for a pork cutlet rice meal that's so damn small. Taste was nothing out of the ordinary as well. Waste of money.
Kopitiam Tales
4
Newly opened outlet with soft pink retro vibes, cozy and great for meals or a "kopi" break. I tried the outlet-exclusive Pink Kaya Toast (available until May 27) and also had the mee rebus, curry chicken, and a few cakes. All the usual Toast Box comfort food. The Lychee Rose Dream drink was a refreshing twist.
Gavril
5
Opening special! I bought a Teh C for takeaway. The drink is consistent with other outlets. I will try the mains soon.
Jessica Chan
2
We waited over 30 minutes for our food. Customers who arrived after us were already served, and while queue number 144 was being called, ours—131—still hadn’t been.
The food was ridiculously overpriced for the portion size. The prawn mee was overly salty, and the Hainanese pork rice had barely any meat—just a mound of rice covering the plate. We paid $26 for 2 drinks, 1 small cake, and 2 shockingly small mains.
Stick to their drinks or toast—skip the mains. It's a nice spot to chill and enjoy the vibe, though.