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Rating Summary

3.6

10 reviews

5
80%
4
100%
3
80%
2
60%
1
40%

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Reviews for Nayana+ Kpop Cafe & Restaurant

Jerelyn Koh

Jerelyn Koh

4

A slightly pricey yet tasty Korean spot that’s also pet-friendly, perfect for dining out with your furry friend. The food is flavorful and well-executed, justifying the higher price point. Do note that it’s fully self-service: ordering, payment, and tray returns are all self-service, so don’t expect table service. Still, a great option if you enjoy Korean food and don’t mind a casual, hands-on experience.

Shirley Lee

Shirley Lee

1

Here's the lightly edited review: "We had dinner there last night and, unfortunately, left quite disappointed—primarily due to two aspects: the ordering system and the service. Customers are required to place their orders through an online system, after which they must proceed to the counter to make payment and collect a buzzer. This process feels unnecessarily fragmented. Wouldn't it be more efficient to either allow online payment with message notifications when orders are ready, or simply let customers order, pay, and collect the buzzer all at the counter? We understand that it's a self-service restaurant with no service charge (a fact made clear by the staff when we were seated), and that customers are expected to return their own cutlery and dinnerware. However, when it comes to handling hot items like a hotpot, basic assistance or proper tools should be provided. We ordered an army stew and cold noodles. Since the pot would remain hot after the meal, I had to turn off the stove mid-meal to allow it to cool down before we could safely return it ourselves. To add to that, we were asked to collect the stove ourselves before the meal, which was quite unexpected. Another point worth noting is that, unlike most Korean restaurants that serve tea or at least provide water, this place doesn’t. When I asked if there was free water, the staff simply said, “No, you have to buy the drinks.” I thanked her and moved on, but it left an impression. Finally, when we were returning our tray and dishes, the staff stationed at the collection point didn’t offer to assist or even make the process slightly more convenient. She merely said, “You can just put it there,” while pointing to the trolley. That moment summed up the entire experience for us. We won’t be returning. The service was lacking, and the food was just passable."

Brian Fang

Brian Fang

5

Here's an edited version of the review: We picked this place for lunch. It's a cozy and well-decorated Korean eatery. It also has a separate, pet-friendly dining space. Ordering is done via a QR code provided on the table. They do have set lunches, but we opted for ala-carte instead. For two to share, we ordered Carbonara Korean Fried Chicken, Kimchi Pancake, Jjajangmyeon, Egg Roll, an Earl Grey Milk Latte (No Coffee), and Red Date Tea. After payment at the cashier, we were given a buzzer for self-collection. We were also directed to help ourselves to the banchan (kimchi, macaroni, and cucumber) and the free popcorn provided. The buzzer went off after about a 15-minute wait. Dishes were ready one after another, at intervals of a couple of minutes. Portions were big, befitting the cost of each dish. The food tasted really good. None of it dropped below our expectations; we totally enjoyed the food. The Earl Grey Milk Latte was slightly lacking, as the Earl Grey flavor was not quite strong enough to be enjoyed. After finishing our meal, we had to clear our own dishes back to the clearing point. Service-wise, I gave 3 stars. The staff were friendly, but aside from being led to the table and payment at the cashier, there was no other interaction. They also do not have a service charge. The environment was good overall, other than the slightly overpowering air conditioning. I will definitely return for their army stew and other menu items.

Ivan Yong

Ivan Yong

5

Definitely a fun place to have dinner. They've opened a new outlet at Punggol Coast Mall. It's a pet-friendly cafe and is self-service. The staff are friendly and will help allocate us to proper seating. Be careful of the stairs, as some people almost tripped while bringing food up.

Everett

Everett

5

Delicious and affordable Korean food! They have set lunches (with an additional discount for students), free-flow drinks, sides, and even popcorn! Would recommend their fried chicken.

Lee Chee Kiat

Lee Chee Kiat

4

Very chic, cool atmosphere with nice decor, tables, chairs, and self-serve food (very unique). Order total: $78++ (expensive but unique experience). Kimchi Pancake: $16.90 (Very crispy, but I feel the chili sauce complements it a bit strangely). Kimbap: Unique Korean rice roll with crispy chicken, egg, and cucumber $9.90. Ginseng Chicken Soup: $29.90 (Well-cooked chicken broth, and the chicken almost melts in the mouth). Tofu Stew: $17.90 (Yummy, spicy soup with silky tofu, prawn, egg, and flower clam).

Gibran

Gibran

5

Came by on a weekday for dinner at 7.45pm. No queue. The interior is vibrant and modern, and food is ordered via QR with payment done at the kiosk. Everything is self-service thereafter. We went for the budae jjigae for 2 pax and also decided to try their sweet chilli Korean fried chicken, which was surprisingly not bad. Ingredients for the jjigae felt really authentic, like those you'd find in Korea (luncheon meat, etc.). Overall, the food is above average. I would probably try their breakfast meal if I am around next time.

Joanne

Joanne

5

A cozy, great place to satisfy your Korean food cravings together with your pet doggu!! ☺️ Staff and lady boss were really friendly too!!

Qi Le Yeo

Qi Le Yeo

1

The owner, referred to as 'Auntie' or the Korean boss, is very rude. The food is not even good, and she only accepts cashless payments and exact cash, even though her server staff said I could pay with cash. The bill was $15.15, but she wanted $15.20 instead. She wouldn't even give you back the 5 cents because she said she had no change. Yet, she had an entire can of cash at the cash register. I know she's busy, but she doesn't even bother treating her customers well. Do not patronise this place. Expensive food with a stuck-up boss.

Aaron William

Aaron William

1

Don't bother bringing your pets to dine here. First of all, only 6 tables were designated for groups with pets, and not all groups seated at the pet-friendly area had pets. So, be aware that you will likely have to wait as they do not have a separate queue for that area. I went there at 7 p.m. and was told by a skinny male staff member in a polo shirt that it was going to be a long wait. I asked if we had to wait there or if we could come back later, to which he told us to come back in 40 minutes and that we wouldn't have to rejoin the queue. He even suggested that once the tables were available, he would give us a call. I thought that was very nice of him (I was wrong). We came back about half an hour later to an empty table and asked if it was for us. He told us that he did not mention anything about reserving a table for us. And since not everyone from our party was present at that moment (some of us were just waiting nearby), he proceeded to let in another group that had just arrived. When asked why he had even bothered asking for our number, he insisted that he would only call if there was no one waiting in the queue (which there was no one when that table became available). Of course, we left immediately, and therefore, my 1-star review is solely about the service and not about the food. So, take this review as you will, but I will definitely not be patronizing this place again.