JOB SCOPE:
- He/she will focus on driving sales revenue and market penetration in Singapore. He/she monitors the competitor landscape to support development of sales strategies.
- He/she also supports acquisition of sales through his/her generation and follow-up of leads. Through his/her engagement with customer enquiries and feedback, he/she analyses customer behaviour to support client acquisition and retention.
- He/She plays a critical role in maintaining relationships with existing customers, identifying new opportunities, and ensuring customer satisfaction to grow market share and meet business objectives.
RESPONSIBILTIES:
1. Increase Sales Revenue of the department
- Conduct market profiling and monitor competitor landscape and customer demand to forecast sales opportunities.
- Create sales opportunities as a professional representative of the organisation in face to face / virtual exhibitions, conferences, workshops and meetings.
- Execute strategies to achieve sales target.
- Work alongside with Order Management Executive on quotation/tender submissions within deadlines.
2. Perform sales support to customer
- Understands the products’ key features and clinical benefits to be able to deliver product introduction and post-sales training to customers.
- Organises and support product demonstration / trial activities, this may include after usual office hours.
- Maximise customer interactions and manage sales activities through effective implementation of customer relationship management.
3. Possess strong Product and Market Knowledge
- To have comprehensive knowledge of the responsible products, including its proper use in appropriate clinical settings, through attending product training, on-the-job training, self-study.
- Gather and evaluate market opportunities/potential based on market intelligence. Consistently update market data.
4. Any other assigned job duties by the supervisor