Job Summary:-
V Cuts Hair Salon Pte Ltd is seeking an experienced and motivated Hair Salon Manager to oversee daily operations, ensure excellent customer service, and drive business performance. The ideal candidate will have strong leadership skills, a background in the beauty or hair industry, and a passion for managing both people and processes.
Key Responsibilities:-
- Oversee day-to-day operations of the salon, ensuring smooth workflow and high service standards.
- Manage and schedule salon staff, including hairstylists and support personnel.
- Ensure customer satisfaction through professional service and resolving client concerns promptly.
- Monitor inventory levels and manage supply orders in a cost-effective manner.
- Implement marketing and promotional strategies to increase salon visibility and client base.
- Maintain cleanliness, safety, and hygiene standards in accordance with health regulations.
- Recruit, train, and mentor staff, fostering a positive and motivated team environment.
- Monitor financial performance, including daily sales, expenses, and profitability.
- Report on salon performance and suggest improvements to upper management.
- Work experience as a Hair Stylist or similar role.
- Hands-on experience in Scissors cutting. (Experience in using Clippers).
- Experience in different type of hair cuts and Advanced fade cuts.
- Proficiency in different types of Beard Designing.
- Proficiency in hair straightening and curling methods, using hot irons and curlers.
- Experience in handling differnt skin and advising clients with suitable facials and skin care, hair care products.
- Hands-on experience with various coloring techniques.
- Knowledge of a wide range of haircuts, suitable for all hair lengths (e.g. braids and top knots).
- Welcoming customers and identifying their preferences by asking pointed questions.
- Recommending hairstyles and haircuts according to customers’ face shapes and tastes.
- Washing, rinsing and drying clients’ hair using appropriate shampoos and conditioners (e.g. for oily hair or dry scalps).
- Cut, trim and shave hair using professional equipment.
- Apply a wide range of hair coloring techniques, like highlights, ombre and balayage.
- Create hairstyles for formal events and everyday looks, including braids, ponytails and buns.
- Apply hair treatment products, as needed (e.g. color protection creams and hydrating masks).
- Form bonds with loyal customers and remember their hairstyle preferences.
- Manage bookings and serve walk-ins.
- Ensure tidiness of beauty stations and sterilize tools, as needed.
- Cross-sell hair care products or services, when appropriate.
- Up-to-date with industry trends.
- Excellent communication skills.
- Physical stamina to stand for long hours.
- Flexibility to work in shifts.
- In charge of the overall management and profitability of the assigned outlet.
- Evaluate outlet operations and establish action plans for continuous improvement.
- Oversee and assist in operational matters.
- Performs advanced hair cutting and hair coloring such as highlights, ombre, and balayage.
- Styles hair, including blowouts, curls, braids, ponytails, and updos.
- Upsells clients on products and services.
- Lead team with exceptional customer service.
- Train a highly effective team committed to achieving set targets.
- Develop staff into service professionals and groom high potentials to leadership roles.
- Make sure good housekeeping is practiced and maintained at all times.
- Any other tasks as assigned by the Management.