Front Desk Staff |School |Punggol

Job Description

 Attend to student and staff queries

 Engage customers (students, parents, visitors and vendors) and

provide them with quality customer service

 Answer customers’ questions and incoming calls, and provide

information on variety of topics, including rules, disciplinary

measures, student admission and day-today operations of the school

 Receive and redirect phone calls to appropriate departments and

take down messages where necessary.

 Receive all letters and packages, and distribute them to appropriate

departments.

 Maintain records of school-issued letters to parents.

 Maintain a master schedule of all classes, telephone directory and

calendar of events for students and staff to refer to when required

 Monitor and record student early release from school, including

communicating with parents on their children’s early release

arrangements.

 Manage school’s stationery inventory and distribute stationeries to

staff when requested

 Provide support in sourcing for materials and resources

 Logistical support for school-based events

 Any other duties assigned by School Management