Front desk Officer - MOE Secondary School (JOB REF - ASRANE-2025-04-001)

Role:

This is a full-time, onsite, Admin Assistant Role in MOE Secondary School. If you are selected,

You will work closely with the Vice Principal(VP) Admin Manager (AM), Teachers, OM, and School Leaders (SLs) in an MOE Secondary School (nearest MRT- Punggol ) in the day-to-day activities.

The company provides endless opportunities for career progression and better work - life balance.

Responsibilities:

● Attend to student and staff queries

● Engage customers (students, parents, visitors and vendors) and provide them with quality customer service

● Answer customers’ questions and incoming calls, and provide information on variety of topics, including rules, disciplinary measures, student admission and day-today operations of the school

● Receive and redirect phone calls to appropriate departments and take down

messages where necessary.

● Receive all letters and packages, and distribute them to appropriate departments.

● Maintain records of school-issued letters to parents.

● Maintain a master schedule of all classes, telephone directory and calendar of events for students and staff to refer to when required

● Monitor and record student early release from school, including communicating with parents on their children’s early release arrangements.

● Manage school’s stationery inventory and distribute stationeries to staff when

requested

● Provide support in sourcing for materials and resources

● Logistical support for school-based events

● Any other duties assigned by School Management

Job Requirements:

Skills

• Ability to use Google suite of applications e.g. gmail, calendar, docs, sheets, slides, forms

• Ability to use Microsoft suite of applications e.g. word, powerpoint, excel

• Ability to operate common office equipment e.g. copier and fax machines

• Ability to multitask and attend to queries and feedback from multiple channels e.g. phone, email and walk-in

• Ability to communicate with customers in English with confidence

Experience

• Has worked in a customer service role handling queries from multiple channels e.g. phone, email and walk-in

• Experience working in a school environment would be an advantage.

Summary:

Contract Period: From 1 June 2025 to 31 May 2026.

Working Hours:

● Mondays to Fridays: 7:15am to 4.45pm or 8:30am to 6:00pm, inclusive of 1hr lunch break

● Service not required on Saturdays, Sundays and gazetted public holidays.

Location : Punggol