Customer Service Coordinator

• Coordinate with the customer on delivery arrangement such as re scheduling request, cancellation requests, etc.
• Work with interdepartmental on sales related matters
• Process Purchase Order and ensure upon receipt of confirmed sales order timely
• Assist in logistic arrangement eg sample/ documents shipping arrangement
• Administrative support such as e-filing of sales documents to ensure audit compliance.
• Prepare sale reports to sales team.
• Quotation for sales enquiries.
• Process Sample requests from customers
• Prompt and regular upkeeping of customers' database to maximize customer relationship management.
• Handle and attend to customer's enquiry and complaints
• Any other administrative duties

JOB REQUIREMENTS

• Min 2 year in sales administration and coordination.
• Customer Service orientated.
• Proactive team player with the ability to work independently in challenging projects and timelines.
• Meticulous, efficient, enthusiastic, and resourceful.
• Preferably in Electronics industry
• Experienced in SAP and ERP software.