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Customer Relationship Executive (Part Time)

HUA CHENG EDUCATION CENTRE PTE LTD

Re-open Islandwide $800.00 - $1,600.00

Posted: April 25, 2025

Job Description

Job Scope

  • Provide course consultation to prospective customers
  • Attend to walk-ins and telephone enquiries
  • Process and administer new student’s enrolment
  • Assist the day-to-day customer - services & admin activities of the centre such as: Coordinating and facilitating classes for the centre/s.
  • Centre operations
  • Handle and resolve feedback and complaints
  • Liaise with customers & teachers pertaining to parents’ feedbacks / students' progress
  • Handle admin duties such as: daily collections, preparation of materials for classes
  • Data-entry and maintaining Student Management System & CRM
  • Work with Marketing team on A&P plans

Requirements

  • Candidate must possess at least a Diploma / Bachelor's Degree / Professional Degree (In the field of Business Studies / Marketing / Business Administration / Mass Communications)
  • At least 1 - 2 year(s) of working experience in the related field is required for this position.
  • Effective planning & able to multi-tasks.
  • Good interpersonal skills
  • Effectively bilingual (English & Chinese speaking required to handle and resolve feedbacks from English & Chinese speaking customers and also to converse with Chinese speaking teachers pertaining to parents’ feedbacks / students' progress.)
  • Proficient in MS office applications
  • Able to work on Tuesday, Saturday and Sunday
  • Branch Locations (Travelling required between these locations)
  • Thomson
  • Punggol
  • Sengkang

We regret that only shortlisted applicants will be notified.

How to Apply

Please click the "Apply Now" button below to submit your application on the employer's website.

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