AV Support Officer & ICT Executive (School environment)

Contract Period: From 1 Jul 2025 to 30 Jun 2026 (Base period),

rom 1 Jul 2026 to 31 Dec 2026 (Option period)

AV Support Officer – support the operation, maintenance and management of Audio-Visual (AV) equipment and facilities of the school. Support staff and students in ICT and multimedia training, production and post-production of multimedia products.

Personnel to be deployed at the following hours:

· Mondays to Thursdays: 7:15am to 4:45pm, inclusive of 1hr lunch break

· Fridays: 7:15am to 4:15pm, inclusive of 1hr lunch break

· The candidate might be required to work beyond these hours on certain days and sometimes even on Saturdays and Sundays. In such cases, the candidate will be compensated with off-in-lieu.

Scope of Services:

Assist in School-Wide Operation of Audio-Visual Facilities

• Provide AV/Multimedia technical support to staff to facilitate the delivery of lessons, CCA, exams, meetings and at school events and functions
• Set-up AV/Multimedia facilities in rooms and venues for lectures, exams, school events and functions
• Set-up and perform live streaming and video-conferencing
• Plan and implement sound integrative AV/Multimedia operating procedures in the school
• Provide technical advice in terms of AV/Multimedia equipment and related software that the school can purchase to support teaching and learning, exams, events and functions
• Work closely with ICT team (e.g. ICT Manager/Associate, Desktop Engineers) on AV/Multimedia requirements and support required by staff, student, Infocomm Club (CCA)
• Provide training for staff and students on the use of AV/Multimedia facilities

Assist in AV/Multimedia Production and Training

• Provide live-streaming/video-conferencing support for coverage of school events and functions
• Work closely with ICT team (e.g., ICT Manager/Associate, Desktop Engineers) on AV/Multimedia requirements and support required by staff and students

Maintenance and Management of AV/Multimedia Equipment and Inventory

• Perform servicing and repair for AV/Multimedia equipment
• Maintain usage and service records of AV/Multimedia equipment, and replacement of AV/Multimedia equipment in rooms and venues (e.g. agape concert hall, media studion, assembly and meeting areas)
• Manage loans of AV/Multimedia equipment via school standardised loan procedures
• Perform asset checks of AV/Multimedia equipment
• Work closely with HOD ICT and ICT Manager/Associate in sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Project management of commissioned school works on AV/Multimedia facilities, including planning, liaising and coordination between various stakeholders (e.g. vendors, school users etc.)
• Other duties pertaining to the area of AV/Multimedia (e.g. trouble-shooting of PA system and Media Studio) when assigned by School Leaders, HOD/ICT, ICT Manager/Associate and Infocomm Club teacher-in-charge

Qualifications

· Minimum requirement of Diploma or equivalent relevant qualification

Skills

· Have knowledge and be able to troubleshoot and provide advice for the following AV systems in school:

o Various types of AV equipment e.g. visualisers, projectors, speakers, control panels, switchers, mixers

o AV systems in special rooms (e.g. auditorium) inclusive of sound control panels, microphone set ups, matrix system

· Preferably have experience in live-streaming, video conferencing or equivalent in a school environment

· Preferably be IT-savvy and possess good computer skills in order to seamlessly integrate audio-visual usage with school needs

Experience

· At least 2 years of working experience as an AV support officer or equivalent in schools

· Preferably have working experience in managing AV at events, functions and projects in school.

· Preferably have working experience in managing assets, maintenance and replacements in school.

· Preferably have working experience in providing training to staff and/or students on the use of AV equipment in school.

· Preferably has working experience in handling AV/ICT equipment in the school environment

Qualities

· Team-player and able to work with all levels of school staff (job scope includes supporting teachers in their work, e.g. setting up of visualisers, projectors, PA systems, live-streaming etc.)

· Possess a positive attitude and pleasant disposition

· Should be diligent and a fast learner, able to work independently with clear and minimal instructions

· Ability to multi-task and meet deadlines set

The candidate should preferably have at least 1-2 year of experience performing full spectrum of support for live performances in concert halls similar to the School’s Concert Hall. For verification of claim, client references is to be provided.