Lim ShinRong
I placed an order for takeaway, but no utensils were provided. I patiently waited, hoping someone would assist. I even made eye contact with one of the staff members, but he looked at me and continued with his task. I waited until he finally approached me, and when I requested utensils, his response and attitude felt reluctant, as if it was a hassle. I understand the staff may be busy, but utensils are essential for takeaway meals. Without them, how am I expected to eat? To make things worse, the rice in my meal was overly soggy. It resembled porridge more than rice. I’ve attached a picture for reference. Overall, the experience was disappointing, both in terms of service and food quality. I hope this feedback is taken seriously and improvements are made.
