KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The Social Worker works in the field of Social Work. He/She is qualified and trained to provide interventions, perform community work and update the professional practice in Social Work. He/She will conduct casework, groupwork as well as community development programmes to address service gaps. He/She will need to provide supervision to junior Social Worker(s) and/or Social Work Associate.
1.Case Work Management
- Conduct needs and intake assessments of client/family and provided social report with recommendations, to allow them to live independently and be participative in the community.
- Conduct case work management for cases of different risk levels.
- Coordinating service referrals and access to community resourc
- Provide psycho-emotional support for clients and caregivers.
- Build partnerships and collaborate with other agencies to tap on community resources to provide intervention support to clients and empower/enable clients e.g. for the smooth transition of clients back to community, vocational pursuit and/or independent community living etc.
- Participate and contribute professionally as a member of a multi-disciplinary team in SPD. Work with therapists and related staff for client’s needs and involve in case discussions.
- Document sessions/interventions accurately and consistently, and to maintain case files and prepare reports according to the required documentation standard with minimal supervision.
- Conduct closure of cases upon achieving sustainable service outcomes for clients with minimal supervision.
2. Community Work and Outreach
- Identify the changing trends and needs of clients.
- Support outreach activities e.g. roadshows, events so that more persons with disabilities and their families can benefit from the department’s programmes and services.
- Perform Triaging duties upon receiving enquiries on ESH services and programmes
- Participate in stakeholders/partners’ engagement, where appropriate, with the intention to build capability of stakeholders/partners in the community.
3.Caregiver Support, Groupwork and Training
- Lead and implement caregiver support, conduct psycho-educational training, and organise support groups.
- Conduct and evaluate group works.
- Provide psycho-emotional support for caregivers.
4. Project Management
- Lead and drive community projects and social work initiatives e.g. caregiver wellness programme, resources, and initiatives.
5.Professional Development / Supervision
- Participate in developmental programs and supervision for personal and professional growth and development.
- Maintain minimum requirements for renewal of membership with professional association.
- Participate in research.
- Participate in professional courses to acquire specialised knowledge and skills.
6. Administration & Operations
- Provide data and information for purpose of department’s progress reports, and data analysis for planning and reporting.
- Work on cross-divisional projects as assigned from time to time.
- To support, where needed, in weekday night and weekends outreach and engagement events/activities.
- Any other duties as required/assigned, from time to time, by Reporting Officer.
JOB HOLDER REQUIREMENT & COMPETENCIES
- Possess Degree in Social Work or Degree with a Graduate Diploma in Social Work from an accredited institution.
- Accredited as a Registered Social Worker (RSW)
- Preferably with minimum 2-3 years of social work experience
- Analytical, flexible, resilient and ability to see different perspectives and draw connectivity and suitably make recommendations.
- Committed, responsible, able to work independently and be a contributing team player.
- People-oriented and have good interpersonal skills.
- Effective report writing skills.
- Able to work in the evenings and weekends, where needed.