Social Worker/Case Executive

We are seeking a dedicated and compassionate Social Worker to join our team. The ideal candidate will be committed to helping the Home's children navigate social and emotional challenges, providing them with the resources and support they need.

You will manage CANS cases (CANS 1 - Low Needs & CANS 2 - Moderate Needs), providing psychological, emotional, cognitive, physical, and appropriate disciplinary support for the residents residing in the dormitory. Using a trauma-informed care approach, you must endeavour to promote the residents’ best interest at all times.

Key Responsibilities:

1) Case Management

a) Provide counselling and psychological support through regular monthly meetings with residents and maintain written records of these sessions.

b) Assess residents’ overall well-being and formulate care plans to monitor their progress and development.

• Recommend appropriate interventions and disciplinary actions/programs as part of care plans.
• Monitor and record changes in residents’ behavioral performance in care plans and provide updates during meetings or as necessary.
• Lead a multi-disciplinary team on the implementation of individual care plans and therapeutic interventions.

c) Collaborate with community partners on the residents’ educational needs and whole child development.

• Liaise with school teachers/principalsAttend meet-the-parent sessions
• Apply for bursaries and financial assistance
• Monitor academic performance and recommend follow-up programs to promote academic improvements

d) Work with various stakeholders and community partners (e.g.MSF, IMH, FSC) to plan and work towards family reunification.

• Build positive relationships with stakeholders and community partners.
• Conduct home visits when necessary, especially during home leave.
• Update residents’ families on their performance and proposed reintegration where applicable.
• Conduct and facilitate programs for residents’ reintegration into their families based on approved care plans.
• Attend meetings including case conferences, case reviews, school meetings, and hospital meetings.

e) Maintain proper records of all services rendered to residents in accordance with organizational policy and MSF licensing requirements.

2) Support the team in dormitory management

• Ensure adherence to the Home's structure and routines.
• Monitor residents to prevent risky behaviors or activities that may cause injury.
• Manage resident behavior by encouraging and rewarding good behavior and addressing misbehavior in strict adherence to the Home's rules and discipline procedures.

3) Any other duties assigned by the supervisor.

Requirements:

• Degree/Graduate Diploma in Social Work from a recognized institution or university.
• Min. 2 years of relevant working experience.
• Proficiency in English and a second language (Chinese, Tamil, Hindi, or Malay) is highly desirable.
• Strong knowledge and competency in case management support, trauma-informed care frameworks, and intervention strategies in residential settings.
• Excellent report-writing skills and the ability to meet deadlines.
• Flexibility in work hours and adaptability to last-minute schedule changes.
• Ability to work independently with a pleasant disposition and maintain good working relationships with other staff.
• Good interpersonal skills to provide psychological support for children.
• Strong morals, ethics, and a commitment to child welfare.