Senior IT Consultant (SAP SuccessFactors)

This role will provide functional support for SAP SuccessFactors modules. The successful candidate will be offered a 11-months contract.

Key Responsibilities

• Provide functional support for SuccessFactors modules (Employee Central Core, Benefits, Leave, Timesheet, Performance & Goals, Recruiting, Learning, Onboarding and Offboarding).
• Conduct user requirement analysis for enhancements, analyse business information needs gathered, translate into requirement specifications, and secure user signoffs.
• Evaluate potential solutions and make recommendations to business users.
• Assist with the configuration of SuccessFactors modules and support system upgrades and patches.
• Plan, coordinate, conduct and document end to end unit testing and System Integration Test. Support users in User Acceptance Test.
• Monitor and resolve system integration issues with other platforms, such as payroll or other systems.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors or team members in application maintenance, application testing, supporting application patches and upgrades in accordance with policies and procedures.
• Participate in project implementation activities where required.
• Ensure adherence to security policies and best practices regarding system data and user access.

Job Requirements

• Bachelor's degree in Information Technology.
• Proven experience with SuccessFactors support and configuration, including at least 5 years of hands-on experience with SuccessFactors modules (Employee Central Core, Benefits, Leave, Timesheet, Performance & Goals, Recruiting, Learning, Onboarding and Offboarding).
• Familiarity with SAP or SuccessFactors integration points with other business systems like S/4 Hana, Concur and 3rd Party systems.
• Knowledge and experience with SAP Analytics Cloud (SAC), Robotic Process Automation (RPA) technologies and Data Analysis System will be an added advantage.
• Excellent problem-solving and analytical skills to effectively analyse functional requirements and propose technical solutions.
• Experience with troubleshooting and resolving technical issues, both at a functional and technical level.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams and external stakeholders.
• Experience with system testing, user training, and documentation.
• SuccessFactors certifications (e.g., SAP Certified Application Associate) are a plus.
• Experience in HR technology and processes, with a focus on automation and efficiency will be an added advantage.