Sea Freight Manager (freight forwarding)

Management Role

• Manage top line and bottom line of the seafreight department
• Continuous improvement in the annual KPI for customer satisfaction survey
• Improve in productivity by capitalizing and maximizing the use of the FMS
• Analyze and propose cost reduction strategies
• Organizing and delegating of JS/JD to department staff

Operational Role

• Preparing and executing Freight Bill invoice and report
• Generate report requested by Customers.
• Analyse data and provide report as and when required by Management.
• Attend meetings/site viewings with Customers
• Arranging and coordinating with Declarator and Customer for applying of SICC-COO
• Be the Bridge between interdepartments
• Arranging for department meeting once a month or as and when needed.
• Troubleshooting and solving of shipment problems
• Handling od Project Shipment.