Job Title:
Sales Manager
Department:
Sales
Reports To:
Sales Director / General Manager / CEO
Job Description:
We are seeking a dynamic and results-oriented Sales Manager to lead our sales team and drive business growth. The Sales Manager will be responsible for developing and executing strategic sales plans, managing client relationships, monitoring market trends, and achieving revenue targets. This role demands strong leadership, analytical thinking, and excellent interpersonal skills.
Key Responsibilities:
- Develop and implement strategic sales plans to expand the customer base and achieve sales targets.
- Lead, train, and motivate the sales team to meet performance goals.
- Build and maintain strong, long-lasting customer relationships.
- Identify emerging markets and market shifts while being fully aware of new products and competition.
- Conduct regular performance reviews and provide coaching to team members.
- Analyze sales data, forecasts, and trends to make informed business decisions.
- Collaborate with marketing and product development teams to ensure brand consistency and growth.
- Prepare sales reports, budgets, and forecasts for senior management.
- Participate in business development efforts, including attending industry events and networking opportunities.
- Ensure customer satisfaction and handle escalated issues or complaints professionally.
Job Requirements:
Education & Experience:
- Bachelor’s degree in Business Administration, Marketing, or a related field (Master’s degree is a plus)
- Proven track record of meeting or exceeding sales targets.
Skills & Competencies:
- Strong leadership, coaching, and team-building skills.
- Excellent communication, negotiation, and presentation abilities.
- Analytical and data-driven approach to problem-solving.
- Solid understanding of sales performance metrics and CRM systems (e.g., Salesforce, Zoho CRM).
- Ability to work under pressure and manage multiple priorities.
- Customer-focused mindset with a proactive attitude.