Marketing Co-ordinator

Main Responsibilities

· Responds to membership enquiries via phone call and email

· Process membership requests including updating of account details, cancellation, merger of accounts and more

· Coordination with Finance on membership rebate adjustment

· Tracking of monthly active and expired accounts

· Checking and testing of membership campaign set-ups

· Set-up of push notifications, SMS and EDM blast

· Filtering of weekly exception reports

· Managing reports for membership analysis and/or rewards

Requirements

· Possesses initiative to continually improve own self

· Self-motivated with a keen interest to understand company’s direction and objectives

· Always ready to accept new challenges and job scope

· Ability to follow through tasks briefed and projects assigned

· Good time-management and multi-tasking skills

· Efficient communication with fellow colleagues, external departments and suppliers

· Works well in a team as well as independently

· Fast thinker and understand instructions easily