Front Desk Officer - School (Punggol)

Contract period:

• 1 June 2025 to 31 May 2026 (1 Year)

Deployment:

• Mon to Fri: 7.15 am to 4.45 pm
• Service not required on Sat, Sun, or PH's

Scope of Works:

1. Attend to student and staff queries
2. Engage customers (students, parents, visitors and vendors) and provide them with quality customer service
3. Answer customers’ questions and incoming calls, and provide information on variety of topics, including rules, disciplinary measures, student admission and day-today operations of the school
4. Receive and redirect phone calls to appropriate departments and take down messages where necessary.
5. Receive all letters and packages, and distribute them to appropriate departments.
6. Maintain records of school-issued letters to parents.
7. Maintain a master schedule of all classes, telephone directory and calendar of events for students and staff to refer to when required
8. Monitor and record student early release from school, including communicating with parents on their children’s early release arrangements.
9. Manage school’s stationery inventory and distribute stationeries to staff when requested
10. Provide support in sourcing for materials and resources
11. Logistical support for school-based events
12. Any other duties assigned by School Management