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Job Responsibilities:
- Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
- Play a pivotal role in making decision on staff termination cases
- Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
- Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
- Conduct end of probation review for new hires
- In-charge of duty roster, product quality, food cost, staff recruitment.
- Work with Human Resource Department in handling staff grievances and disciplinary issues.
- Attend all meetings and training programs when required.
- Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
- Lead and motivate staff in achieving sales targets and customer satisfaction
- Involve, prepare pre-service meetings
- Keep the Outlet In-Charge/Manager informed on all items of interest
- Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
- Maintain excellent customer service standards and execution of promotions in outlet.
- Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager
**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)