Business Intelligence Specialist

Our Team

Mighty Jaxx is the leading integrated future culture platform in Southeast Asia today. With a mission to supercharge future culture phygitally, Mighty Jaxx’s integrated platform will empower future pop culture brands with an end-to-end supply chain of digital and phygital collectibles, including artist development and incubation, proprietary IP operation and providing global consumers access to new D2C experiences.

Mighty Jaxx partners with the greatest creative talents in the world, as well as top global brands such as Netflix, Formula 1, Hasbro, Toei Animation, Cartoon Network, Nickelodeon, Warner Brothers, Adidas and many more to ship millions of phygital collectibles to over 90 countries worldwide.

We are proud to be an equal opportunity employer with a diverse, inclusive work environment and encourage our employees to bring their authentic, fun-loving, and high-energy selves to the workplace.

The Job

Mighty Jaxx is looking for a Business Intelligence Specialist to drive the discovery, analysis, and reporting of operational insights to internal stakeholders. This is an individual contributor role. As our BI Specialist, you will be working with various teams across the company, including sales, marketing, e-commerce, customer service and product, to plan and execute BI reporting and solutions.

Responsibilities

• Develop and maintain robust business intelligence dashboards and reports, tracking and analysing key performance indicators (KPIs) across various business functions
• Work with Management to spearhead business critical data projects end-to-end, and create insightful reports
• Provide actionable insights and recommendations to internal stakeholders, enabling data-driven decision-making
• Drive business insights using data, identify purchase trends and propose recommendations for business growth
• Review day-to-day operational processes, identify areas for improvement and make actionable recommendations to relevant teams
• Build strong relationships with internal stakeholders to understand business challenges and opportunities
• Use automation to prepare clean, concise, easy to understand dashboards to reduce ad-hoc recurring data requests
• Monitor business critical metrics and escalate irregularities
• Maintain updated knowledge of collectibles industry trends, and market
• Act as a subject matter expert on data sources, tools, and best practices within the business intelligence field

Requirements

• Proven experience in a business intelligence or data analytics role
• Prior working experience in using SQL and BI visualisation tools (e.g. Tableau, Power BI, AWS Quicksight) is preferred
• Experience with data warehousing (e.g. AWS Redshift, Google BigQuery and Microsoft Azure SQL Data Warehouse) is a plus
• Ability to work closely with cross-functional teams and stakeholders to deliver tasks when required
• Data-driven, highly organised and detail-oriented
• Comfortable working independently to prioritise and execute tasks
• Strong problem-solving skills, with the ability to think outside the box
• Exposure to Agile: weekly sprint and release working models
• Excellent communication skills - very good at communicating across teams

To apply, please send an updated copy of your resume to [email protected]

While we value all submissions, we regret that only shortlisted candidates will be contacted by our People team.